Terms & Conditions

The following terms and conditions (collectively these “terms and conditions”) apply to your use of any content, functionality and services offered via the Application “Ply” or via www.ply.life.

We want you to know and understand your rights and our rights related to the provision of services herein. Please read the terms and conditions carefully before you start using Ply because by using the application you accept and agree to be bound and abide by these terms and conditions. These terms and conditions are effective from Feb 1st, 2022.

Summary
Your privacy is critically important to us. See how we collect and use your information in our Privacy Policy. The subject matter of this contract is the use, free of charge or for a fee, of the all services we offer under the name Ply via our Application or our website (www.ply.life) (herein referred to as “Ply Services” You can cancel your subscription or delete your account at any time. We expect you to be respectful and we can cancel your contract at any time. Ply is not liable for your activities and no warranties are made by Ply.

Services
The scope of the services included in Ply and Ply Services and available for use by you depends on the type of Ply service you choose. This may be the Ply services which are free of charge of those which have a fee. If you use it free of charge you only have access to certain basic functions and information of the respective Ply Service. A more extensive range of functions is available to you as part of a subscription for the respective Ply Service. Please note that in order to use some of the Ply Services to the full extent, certain equipment and training tools (such as a gym equipment, cardiovascular equipment, dumbbells and bars) may be required. These are not part of the Ply Services and need to be provided or purchased by you separately at your own costs.

Prices
Please consult the website www.ply.life for information on the respective current pricing and subscription models and the services that these include. All prices stated include the applicable VAT.

Subscriptions
Our subscriptions are offered with varying minimum terms of validity and are automatically renewed for the same minimum term that has been selected until you or we cancel them. In order to avoid any misunderstanding, please note that the term of a subscription is determined by calendar and is independent from your use or extent of your use of the respective Ply Service.

Fees
In order to access certain functionality of the Services, you may be required to pay subscription fees. Subscription fees, along with any required taxes, may be paid on a monthly or annual basis. All subscription fees are payable in advance. If you change from monthly to annual subscriptions will have the annual rates take effect at the beginning of the next billing date. You agree to pay the subscription fees, and other charges you incur in connection with your Ply account, whether on a one-time or subscription basis. Ply reserves the right to increase subscription fees, any associated taxes, or to institute new fees at any time upon reasonable advance notice.

Auto-Renewal
Subscription fees will be billed automatically at the start of the monthly or annual period, as applicable. These fees will auto-renew until your subscription is downgraded or terminated. Your subscription fee will be the same as your initial charges unless you are otherwise notified in advance. You may cancel your subscription at any time, as described below.

Cancellation of Subscription
To cancel your subscription, contact us by email at hello@ply.life or visit the subscription management in the subscriptions section of the application and follow the prompts. If you signed up through the Google Play or iTunes store, you may cancel your subscription by downgrading through the corresponding store. The cancellation of a subscription will go into effect at the end of your current billing cycle. When your subscription ends, your account will remain and become a free subscription. You can renew your subscription at any time without opening a new account, although the subscription fees may have increased. You can delete your account at any time.

Your Health

Terms and conditions with regard to your health.

Use of the Ply Services is at your own risk. In any case a condition for the use of the Ply Services is that you must be in a good general state of health. If you have knowledge of any pre-existing medical conditions we advise you to seek medical advice from a doctor urgently before you start the Ply Services. This applies in particular if you have knowledge of one or more of the following medical complaints/conditions/procedures:

I. cardiovascular disease
II. lung or respiratory disease (including asthma)
III. spinal and/or joint problems
IV. neuromuscular disease
V. surgical procedures
VI. any other health issues

In addition our female athletes should note that pregnant women and breast-feeding mothers should always seek medical advice prior to undertaking any of the Ply Services.

The services and information offered within the Ply Services do not constitute medical advice or a doctor's advice. Nor are they a substitute for a medical examination or treatment by a doctor.

Fitness, training and workout advice is subject to constantly evolving knowledge in relation to health and sports science. Although we base our trainings and nutritional tips on current studies and knowledge, we do not guarantee that these represent the most up to date research findings or knowledge.

Intellectual Property
By accepting these Terms and Conditions, you acknowledge and agree that all content presented to you on this Application is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Ply.

You are only permitted to use the content as expressly authorized by us or the specific content provider. You may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this Application in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this Application.

Ply grants you a personal, revocable, nontransferable, non-sublicensable and non-exclusive right and license to access and use the Services; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Services, except where permitted by law. You agree not to access the Services by any means other than through the interfaces that are provided by Ply.

Conduct
Your use of the Application is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications within the Ply Services.

By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through this Application, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content — including text, communications, software, images, sounds, data, or other information — that:

-Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies

-Victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability

-Infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party

-Constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling

-Contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party

-Impersonates any person or entity, including any of our employees or representatives

We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the Application. We generally do not prescreen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this Application.

However, we and our agents have the right at their sole discretion to remove any content that, in our judgment, does not comply with these Terms of Use and any other rules of user conduct for our Application, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against us arising out of such removal of content. You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.

User Account
In order to use the Ply Services you must first register and open a user account. You can open a user account either online at www.ply.life or via our mobile application You also have the option of signing with your Facebook, Google or Apple accounts. When you open an account via the Ply Services you are solely responsible for this account and the security and privacy of it including passwords or other sensitive information attached to that account. You accept responsibility for all activities that occur under your account.

You agree to provide true, accurate and current information about yourself and that Ply may use this data to provide Services that you access and use and as otherwise set forth in these terms. We endeavor to use reasonable security measures to protect against unauthorized access to your account. We cannot, however, guarantee absolute security of your account, your Content (as defined below) or the personal information you provide, and we cannot promise that our security measures will prevent third party “hackers” from illegally accessing the Services or its contents You agree to immediately notify Ply of any unauthorised use of your account or any other breach of security and confirm that you understand all risks of unauthorised access to data and any other information you provide to Ply.

As a user of the Ply Services you agree to use the Ply Services legally and not to use the Ply Services illegally. We reserve the right to limit, suspend or terminate your account if we believe you are using the Ply Services illegally or if you violate these terms and conditions.

Terms and Conditions of Payment

Collection of fees
Fees are collected for the relevant minimum term when the contract is concluded for the purchase of a subscription. If the subscription is renewed automatically, the fee is collected in advance at the start of the relevant renewal period.

Payment default
We reserve the right to assert further claims for late payments.

Payment Methods
If you purchase Ply services for a fee via in-app purchases, the respective app-store supplier will bill you. If we incur costs and/or expenses because a payment is declined and this is your fault (e.g. because there are insufficient funds in the account or the credit card limit has already been exhausted), then we are entitled to bill you for the actual costs and/or expenses incurred. If you incur fees when using a payment method, we will inform you of this during the purchase process.

Right to Cancel and Receive Reimbursement
You have the right to cancel your contract to purchase services from us within 14 days without giving notice. The cancellation period will end 14 days from the date of purchase when you purchased a service. To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at hello@ply.life or visit the subscription management in the subscriptions section of the application.

Effects of Cancellation
If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse to you any amount you have paid above this proportionate payment. We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement. This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Third Parties
Third party products and services made available on the Ply Services are made and offered directly by the applicable third party. When you pursue or purchase any such product or service, you acknowledge that you are contracting directly with such third party and not with Ply. Your interaction with, or participation in promotions of, third parties found on or through the Services, including payment and delivery of goods or services, and any other terms, are solely between you and such third party. You are not obligated to use or transact business with any third party that appears on the Services. You agree that Ply shall not be liable for any loss or damages incurred by you as a result of any of your dealings with third party service providers or advertisers available through the Ply Services. Ply or third parties may provide links to other internet sites or resources through the Services. Ply does not endorse and is not responsible or liable for any content, information, advertising, products or other materials on or available from such sites or resources. You acknowledge and agree that Ply is not responsible for the availability of such external sites or resources.